What, When, How and Why we collect data
As a company we collect and process data in several different ways, for example -
This data can include name, address, phone numbers, email address, photos together with products and equipment record details and is used for the sole purpose of responding to your enquiry and keeping in contact. We also maintain employment details of our staff, vehicle and location records and IT information.
Collection of this information enables us to maintain the business efficiently and to comply with our policies and procedures as well as our legal obligations. We generally do not hold "Special Category" data. We will never sell or share this information with any third parties.
Website and Cookies
Our website is secure, as shown by https in the address bar and contains various ways for visitors to easily connect with us and for us to keep you updated about our products and services and for registering for a mySCM account. The data submitted is sent via a secure connection and is encrypted end to end.
Usernames and Passwords
These are only provided to the named customer we have registered on our system and will be confirmed by email to that person only.
Use and Data Security
We hold data for the purpose of updating customers with our services and products. This may involve profiling of customers and providing marketing information for our business partners and any marketing information we provide can easily be unsubscribed from. Data held on our servers is kept safe to ISO/BSI 270001 security.
Data Breach Response
Any data breach discovered will be reported within 72 hours where feasible and these will be recorded whether or not they are required to be reported. If the breach is deemed high risk the individual will be notified without undue delay.
Data Retention Period
We keep data only for so long as we need it to provide our services. When we no longer need to use the data and there is no need for us to keep it to comply with our legal or regulatory obligations, we will remove it from our systems.
Individuals can exercise their rights and make a request to see data we hold about them and this can be made by contacting us from the website.
Changes and Updates
This Policy may be updated periodically so please check it from time to time. By continuing to engage with us through our website and services you will be deemed to have accepted these changes.
Updated 19th July 2022
Products & Services