During the COVID pandemic, Southern Care Maintenance has been working hard to maintain services to all our customers during what has been an exceptionally difficult time.

The health, safety and wellbeing of all our employees and customers is of paramount importance and we have implemented measures to ensure everyone's safety.  All engineers have been equipped with the necessary PPE and sanitiser and some have already received vaccinations.

We are providing the best service we can given the circumstances and the situation is changing on a daily basis, with customers having to cancel visits at the last minute due to COVID cases.  We are continuously monitoring the situation and dealing with sites on a case by case basis.

Thanks to the hard work and flexibility of staff, we are proud to have maintained all our staffing levels.

​Southern Care Maintenance has been providing 24 hours Peace of Mind service for our contract customers for the last 30 years. However, in order to comply with the Government's latest rules announced on 23 March 2020 we are no longer able to continue offering our full range of services.

James Brokenshire (Minister of State for Security at the Home Office)  has extended the Key Worker status to all fire safety personnel actively working in fire safety. Ian Moore, CEO of the Fire Industry Association has said, "Fire Engineers carry out a mission-critical job to not only fix but maintain fire systems and products such as extinguishers, fire alarms systems etc. We have real first-hand knowledge and evidence of the dangerous and potentially deadly effects that a lack of maintenance on fire systems can lead to...".

We have therefore decided to only provide essential call-outs in the Alarms Division and all services in the Nursing Equipment Division are being suspended from 1 April 2020. 

Our engineers have been instructed to follow the COVID-19 precautions from the Government and NHS and have the necessary PPE equipment to do this.

We will try to provide some support by email to any messages received through our website - southerncare.co.uk and will review the situation weekly as this is a fast changing situation and full services will be resumed immediately Government's rules have changed.

We are sorry for any inconvenience caused but hope you understand this is the right thing to do in the current situation in order to help protect our staff, our customers and the NHS.

SCM - 31st March 2020