Southern Care Maintenance, Kent, UK
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30/9/2019 0 Comments

Men in Black

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If you have recently seen our Nursing Division Engineers you may have noticed they are looking a little different.

Now sporting a new black uniform to set them apart from our Fire Division Engineers, a new look but the same familiar faces.....
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7/5/2018 0 Comments

Why have we started to use Basecamp?

Basecamp
Although SCM has been trading for many years now, we have recently enjoyed a growth spurt. As demand for our services and products has increased, the number of team members has also grown to keep up with this increasing workload. Organising and keeping track of tasks and projects between teams has become increasingly difficult.
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We started to use Basecamp a few months ago and it has provided a good solution to this problem and we are now using it as our main company communication tool. This has provided greater transparency within the company and clarity within our teams as to who is responsible for different tasks.
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It provides messaging across the company, reducing internal emails to a minimum as well as a central place to hold information and documents that different teams need to work on.

The Six tools of Basecamp
As well as working in a web browser, apps are available for Mac, Windows, iOS and Android devices so our mobile users are always kept up to date with office news and new projects. It is also simple to start using and the occasional time we have required support the response has been fast.

So theres the answer, we feel we are all better connected and the whole team can see the big picture and can easily pitch ideas in for consideration. We all spend less time on internal emails to each other, less time in meetings and have more time for our customers; just wish I had thought of it first!
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10/4/2018 0 Comments

Updating the Fleet

SCM fleet update
This month a few of our engineers had their vans replaced with new 2018 Citroen Berlingos. These were replacing the 3/4 year old Ford transits which had each clocked up approx 80,000 miles over that time. The new ones came with all the mod cons including sat nav and air conditioning needed to keep our engineers cool and on track!
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14/5/2015 0 Comments

May updates

Website now mobilised

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You may have heard in the news this month that Google has made some changes which now favour websites that are fully compatable with smart phones and tablets. If you would like more information on this, please see their page here and if you would like any help with updating your own website Contact Us here.

We have now completed these changes which means our website will now be easier to use when you are on the go and viewing from your mobile device.  You can use the short form on the Contact Us page to send us a message to request a survey, quote, or visit and also make an online payment if you need to with any Card or by PayPal.  Why not read our FAQ to see some of the questions we are often asked.

Further planned developments include providing our contract customers with a web portal so they can login in and see their service records, job sheets  and schedule inspection dates as well as being able to log a job or fault. If you would like further information on this please Contact Us here as we would like to hear your ideas and comments on this.

Fire Extinguisher page on iPhone
Fire Extinguisher page on iPhone
Nursing Equipment Division page on iPhone
Nursing Equipment Division page on iPhone

Jane (the other one that is!)

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Jane Burfoot has been with us since 2011 and has recently changed her role at Southern Care. She has now moved from General Admin Assistant to specialising in the ordering and supply of parts for the Nursing Equipment Division. 

"Some of the parts we have to track down and purchase  for the Hoists and Beds come from European countries. However, being in the EU unfortunately doesn't always mean that we can rely on a fast delivery to us"

In this new role Jane deals with our engineers, suppliers and customers so she has quite a unique hands-on-role and is often referred to as "the fount of all knowledge"!

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9/4/2015 0 Comments

Spot the Difference!

Luke & Oliver
You may recently have seen a new face in our team and thought you were seeing double!

Oliver Adams is the new face and understandably often gets confused with his brother Luke.

Luke Adams joined in 2010 and stepped up the ladder to Senior Engineer, Alarms Division in August 2013.  Following in his footsteps his twin brother joined the team as Alarms Engineer in December 2014 - Oliver says " its great working with my brother and I am also enjoying working with a varity of different systems."

If you have not seen him yet, keep an eye out and see if you -  Spot the difference!

Why don't you email us with your guess as to who is who, or post it on our

Facebook page here.

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26/1/2015 0 Comments

Welcome to the New Year and some new team members

Jane
Celebrating Jane’s 20 years of service at Southern Care Maintenance.

This month at Southern Care Maintenance, we are celebrating sustained and outstanding contributions from our staff. We recognise and thank all our staff whose dedication, care and hard work reflects our values and helps us deliver our vision and those who go beyond the  extra mile to deliver great customer service.

Meet Jane Heasman, who is starting 2015 with over 20 years of service under her belt for Southern Care Maintenance. Jane our Accounts and Admin manager joined the company on 13th September 1994 originally as a part time admin clerk. Now working full time and responsible for all the Accounts, Administration in the offices. During the past 20 years’ she has given an immense amount of dedication to the company and care towards ensuring our customers receive the best possible service.

Declan
We would also like to take this opportunity to introduce two of our newest members. With the aim to continue delivering great service to our customers, two new faces joined the team towards the end of last year.

Declan Cheeseman joined in September the Alarms Division Engineering team last year replacing Phil Martin who left us for the second time to develop his career in IT. 
 “I am really pleased that I have joined SCM.The staff have been friendly and welcoming and I enjoy meeting the customers.”

Elaine
Elaine Downton also joined in September last year to help support our admin team. Her role and responsibility within the company includes assisting in the busy office and with the day to day administration. “I am really pleased to be working at SCM. It is a really friendly company and I have been made to feel very welcome. Also it's good to work for a company where customers are so important “ 


“September 2014 was certainly an exceptional month for our company with Jane achieving a 20 year service award and with two new members joining our team." 
 - David Knight, Commercial Director, Southern Care Maintenance Ltd.

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