 Although SCM has been trading for many years now, we have recently enjoyed a growth spurt. As demand for our services and products has increased, the number of team members has also grown to keep up with this increasing workload. Organising and keeping track of tasks and projects between teams has become increasingly difficult. We started to use Basecamp a few months ago and it has provided a good solution to this problem and we are now using it as our main company communication tool. This has provided greater transparency within the company and clarity within our teams as to who is responsible for different tasks. It provides messaging across the company, reducing internal emails to a minimum as well as a central place to hold information and documents that different teams need to work on.  As well as working in a web browser, apps are available for Mac, Windows, iOS and Android devices so our mobile users are always kept up to date with office news and new projects. It is also simple to start using and the occasional time we have required support the response has been fast.
So theres the answer, we feel we are all better connected and the whole team can see the big picture and can easily pitch ideas in for consideration. We all spend less time on internal emails to each other, less time in meetings and have more time for our customers; just wish I had thought of it first!
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24/4/2018 0 Comments We're getting bigger! We are all looking forward to the extra space that phase one of the office extension will give when it is finished. This will provide more desk space for admin and accounts departments and should be completed by early summer. We then have plans for phase two to start which will include more room for our technical services and engineering department and hoping to have this completed before Christmas...2018.
So, if you hear some strange noises when calling us, you now know why! 10/4/2018 0 Comments Updaing the Fleet This month a few of our engineers had their vans replaced with new 2018 Citroen Berlingos. These were replacing the 3/4 year old Ford transits which had each clocked up approx 80,000 miles over that time. The new ones came with all the mod cons including sat nav and air conditioning needed to keep our engineers cool and on track!
6/3/2018 0 Comments Live Chat now on our website As the whole world seems so busy these days and we often just want a quick answer to a query or problem, we have now introduced Live Chat on our website to help our customers. This is available on most website pages most of the time during normal working hours, and sometimes outside of these! If we are not available you can still use it to send us a message, which will probably be quicker for you than typing another email. Next time you are visiting us and have a query try it out and one of the team will be pleased to help you. 27/2/2018 0 Comments Now supplying HoistsDue to increasing demand from our Care home customers, our Nursing Equipment Division now supply and fit a range of Hoists, as well as carry out the LOLER certicification and servicing - for more information or to request a quote see our Hoists page.
5/12/2017 0 Comments Wireless Fire Alarm During 2017 one of our top selling systems and equipment has been our Wireless Fire Alarm. Radio technology has now become commonplace in homes and businesses with the ability to transmit secure data reliably without using cables, has been in use successfully now for over 10 years Find out more about our Wireless Fire Alarm system and how it can save both time and money with a rapid supply and installation. We also have a Case Study on that page showing how this worked for one of our customers. |
AuthorContributions from various team members. Archives
May 2018
CategoriesAll BAFE/BSI Customers Fleet Hoists IT Movember Office Products Team Vans Videos Website |
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